Zebra Training - Level 1 Troubleshooting for Mobile Computing Devices
31/Mar/2020
.JPG) Course Objectives
By the end of the course, will be able to describe:
- Demonstrate device use
- Identify product model numbers and firmware versions
- Quickly identify and troubleshoot the most common issues that drive calls
- Use best practice troubleshooting techniques to identify and solve problems
- Use the device diagnostic tool as part of evaluating and troubleshooting problems.
- Describe best practices associated with minimizing NFFs/NTFs
- Effectively decide when to escalate problems to Level 2
Introduction - Scope- Troubleshooting Best Practices
- How to quickly solve the most common problems
- Where to find troubleshooting guides and references
- Using the devices Diagnostic Tool
- Escalating to Zebra : Why/When/How
Here is the successfully completed the Level 1 Troubleshooting for Mobile Computing Devices Certification and has fulfilled the requirements to quality as a Zebra.
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For more information for Zebra product, please contact us.
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ALC-Tech (M) Sdn Bhd
No. 30, Jalan 6/62A
Bandar Menjalara
52200 Kepong, Kuala Lumpur
Tel : 03-6280 1650 / 012-637 1650
Email : [email protected]
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